Frequently Asked Questions

Yes. We have done the research on these major ISP's and we ensure that our system follows all of their Terms of Service required for their whitelist. Below are the general requirements taken from the AOL Postmaster Guidelines website.

Conditions For Gaining Whitelisted Status

The whitelist is designed to help AOL work with organizations and individuals who send out a high volume of solicited email. IPs on the whitelist are protected from some, but not all, of AOL's spam filters. It does not guarantee delivery of mail originating from such IPs - ultimately, mail delivery will depend upon the reputation of the sender.

Remember that since whitelisting requires a feedback loop, the feedback loop guidelines and criteria also apply! (We always provide the proper feedback loop information and monitor our inboxes for messages from ISPs)

Terms and Conditions

Email originating from the whitelisted IP address must be compliant with the Federal CAN-SPAM Act. (Admail.net understands and strictly follows all statuates of the CAN-SPAM act.)

All bulk e-mail to AOL members must be solicited, meaning that the sender has an existing and provable relationship with the e-mail recipient, and that the recipient has not requested to be opted out from future mailings. Details as the date and time when the e-mail address was obtained along with the IP address of the subscriber and the web site they visited to sign-up must be made available to AOL upon request.