| Why are some of the fields I selected in my Customer Sign-up Form not available as an option when I upload a file? | ||
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Due to compatibility issues with how data is stored, the only type of field that can be selected when a file is uploaded is defined as a text field in your Customer Sign-up Form. If you look at your Customer Sign-up Form, the text fields are highlighted in blue, denoting they are compatible with the upload process. Setting a column to something other than what is specified is allowed BUT WILL RESULT IN CORRUPTED DATA. If there are additional and/or non-matching columns in your data file than there are available choices for the upload, just select the "Ignore this Column" option for that column. |
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