Frequently Asked Questions

  What if I need to send more emails than I contracted for?  

You can buy additional credits by purchasing FlexCredits at any time. FlexCredits won't run out at the end of the month. If you buy 5,000 but only use 4,500, you will have 500 credits left to apply towards your next overage. Simply click on the "Shopping Cart" link underneath your "Home" tab.

If your list has grown to the point where you need to send additional e-mails every month, you may want to consider upgrading. You can upgrade your account by clicking on your account tab and following the upgrade or renew link.

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