Frequently Asked Questions

Spam is a big problem right now and different mechanisms are employed by different companies to deal with it. To ensure continual delivery, you want your list members to add you to their address book or white list.

The best solution is to send a plain text email requesting that list members add your address to their address book. Copy and paste the list of instructions from the previous FAQ into your email and your list members can look up their email service provider for specific instructions on how to whitelist you.

Example-

Subject: Please update your information
Message: To receive future (updates or newsletters) please add us to your address book. For instructions see below for your email service provider.

It's also recommended that you include your address to provide further validation. You can do this automatically by checking the box to indicate the email is an advertisement.

We recommend you send a message like this on a quarterly basis.