Frequently Asked Questions

To accomplish this you'll have to work with your list members. The following are instructions (by individual ISP) which you use to work with your list members to insure delivery to their inbox.

America Online (AOL)

Check your Spam Folder to make certain that your filters have not mistaken our emails as Spam:

1. Go to AOL Keyword: Spam Folder
2. Find the emails and select them
3. Click the "This Is Not Spam" button

Comcast Web Mail

1. Click the "Email Options" link in the main toolbar
2. Select "Edit/View Parental Controls" under the Comcast Email Settings menu
3. Enter your Admail.net sender address (Your_Unique_Account_ID@email.admail.net), then click the "Add" button:

EarthLink

Classic Web Mail

1. Click the "Address Book" link in the left pane, below your Inbox and other mail folders
2. Click "Companies (Domains)" from the menu next to the Add button
3. Click the "Add" button
4. Type "(Your_Unique_Account_ID@email.admail.net)"
5. Select "Allow This Company (Domain)"

Enhanced Web Mail

1. Select the "Address Book" tab in the Folders/Address Book Pane
2. Click the "New" button at the bottom of the pane
3. Choose "Add/Edit Company (Domain)"
4. When the Companies (Domains) panel opens, click the "Add" button
5. Type "(Your_Unique_Account_ID@email.admail.net)" in the text field
6. Press your "Enter" or "Return" key

Gmail

1. Click "Contacts" link on the left hand side menu
2. Click "Add Contact" link on the right hand side of page
3. In the "Primary Email" text box, type in "(Your_Unique_Account_ID@email.admail.net)"
4. Click the "Save" button

Hotmail

1. Select the "Contacts" tab
2. On the left side of the page, Click the "Safe List" link
3. Type in "(Your_Unique_Account_ID@email.admail.net)"
4. Click the "Add" button

MS Outlook:

1. Go to the "Tools" menu
2. Select "Options"
3. Click "Junk E-mail" button
4. Select "Safe Senders" tab
5. Click "Add" button
6. Type in "(Your_Unique_Account_ID@email.admail.net)"
7. Click "OK" button for the "add address or domain" menu
8. Click "OK" button for the "junk email options" menu
9. Click "OK" button for the "options" menu

Netscape Web Mail

1. Click "Options" link from the menu
2. Click "Email Rules" link
3. Click "Add Rule" button
4. For the "If..." make sure the drop down "From" and "contains" are chosen
5. In "the phrase" text field type "(Your_Unique_Account_ID@email.admail.net)"
6. For "then deliver to..." "INBOX" is choosen
7. Click "Add Rule" button

Yahoo!

1. Select the "Addresses" tab
2. Click "Add a New Contact" link
3. Enter "(Your_Unique_Account_ID@email.admail.net)" in the Email field
4. Click the "Save" button (you may add other information however it is optional)

NEED HELP? Call admail.net to speak with customer support at 1-800-479-6233.