| Why are Earthlink customers who signed up for my newsletter not receiving it? | ||
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Customers using Earthlink may have spamBlocker software enabled and the newsletter is being flagged as "suspect spam" or spam. You should inform users of Earthlink and spamBlocker software that in order to be certain they receive your mailings they must specify your (@email.admail.net) email address or domain in their settings. If your messages gets flagged as "suspect spam", it will be placed in a special "suspect email" folder instead of their inboxes. Periodically your customer will view this folder and they can just click on a single button that will allow future messages from you to pass directly to their inboxes. |
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