Statistics

May 20th, 2008 by Thaddeus Quintin

You may notice a few changes in your Accu Trak statistics pages.  We’ll give you a quick run through.

We moved the Status indicator to the left hand box. Rather than giving a percentage, it simply reflects what processing stage your campaign is currently in.  When your campaign is Mailing you’ll be able to see progress by looking at the number sent.

Clickthroughs and Opens are a little more intelligent.  If no links are being tracked in your campaign, Clickthroughs will show a status of off. Likewise, if you sent a text-only email, the Opens count will read n/a, as opens are not tracked in text emails.

Lastly, we’ve added a new statistic–Non-deliverables. This is a complimentary statistic to Bounces. Non-deliverables includes List Members that have bounced their fourth and final time and also List Members that returned a bounce message that definitively states that they are no longer active.

As always, we appreciate your feedback!

Current Admail Users…

April 15th, 2008 by Robert Hicks

The following is a sample of our current Admail users:

What is an FBL and how can ISP Management Techniques Help with Delivery?

April 7th, 2008 by Alynn Gillespie

A Feed Back Loop (FBL) is a direct data feed that is sent to an email sender when the recipient presses the “Junk” or “Spam” button. The benefit is that the email sender can clean their subscriber data, allowing them to maintain their reputation with Internet Service Providers.

What triggers (flags) cause ISPs to block your email? Sometimes it’s a dirty list containing non-deliverable addresses. Other times it’s the ratio of spam complaints from that domain, which can include false positives.

Here are the grades for ISP’s where legitimate messages were flagged and determined to be false positives: Yahoo! gets an A, Hotmail B, AOL C, and Gmail scores the lowest with a D.

Some techniques to avoid false positives are:

  • Don’t use words, terms, or phrases in the subject line or message that trigger spam filters
  • Understand domain-specific user interfaces to request address book entry. Here are some examples.
  • Manage list hygiene to ensure messages are not sent to unknown domains. (Admail.net’s system catches these and purges from your list member file)

As always–be aware of your list.

Admail continues to provide superior delivery & service…

April 7th, 2008 by Robert Hicks

It has been a month since we completed the move to the new data center. Performance is outstanding. The electrical service was even tested when a tornado blew through Atlanta with no disruption of service.

So! Excuse us for blowing our own horn but, after 13 years, we are still providing the best email marketing and custom database solutions available.

Our competition continues to scratch their heads, claiming that we can’t provide superior service at significantly less cost, but we are. How do we do it? With low overhead and a greater volume of customers to keep us ahead of the curve.

Admail.net Launches 8 New Interest Group Features

April 4th, 2008 by Alynn Gillespie

Admail.net’s new interface includes a number of features that make it easier for all email marketers to use and sure to please power users.

Admail.net announced today they have completely overhauled List Builder’s Interest Group features and interface. Clients now have more tools in hand. Read the rest of this entry »